Tag Archives: dry cleaning

Dry Cleaners Stuffed Pants

This was funny! This customer dropped off of dry cleaning by using his pants instead of using one of our orange bags. He should us his sports coat next time.


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10 Tips You Can Do To Get The Best Service Possible Continued….

6. Prevent prolonged exposure to light.Woman Stain

Many white garments are treated with optical brighteners and will turn yellow or gray when exposed to heat or light. Be sure not to leave these garments in direct sunlight for prolonged periods of time.

7. Have matching pieces cleaned together.

Matching pieces in suits, pants, skirts, dresses, and even drapery and bedspread items should be cleaned at the same time. Normal fading may occur that the dry cleaner cannot control. Even a slight change could ruin the set.

8. Protect your clothes.

Avoid contact with perspiration, perfumes and hair spray products, especially on rayon and silk items. The alcohol and gums used in some of these products can effect some dyes as well as cause stains. Allow them to dry before you dress. Body oils and perspiration can also create a permanent yellow discoloration and weaken the fabric. Use garment shields when possible to avoid body contact. And don’t delay taking clothes with these types of stains to the dry cleaners.

9. Check for items left in pockets, tears, ripped, and loose buttons.

Your dry cleaner will look over your garment for these flaws, but two sets of eyes are better than one.

10. Work with your dry cleaner.

Don’t expect quality to be as high on 1 hour or same day service as normal turn-around time. It should only be used on basic items. Realize that if a garment bleeds, shrinks, tears, or is ruined in any way after dry cleaning, there could be a number of causes, including manufacturing defects. Keep a good line of communication open with you dry cleaner to find the cause and possible solutions. There are industry procedures to follow if a garment is ruined. I’ll b happy to give you details. Just call me.

In my next post I will share with you:

4 steps to choosing the right dry cleaner for you!

Thanks and make it a great day!mark_truck


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10 Tips You Can Do To Get The Best Service Possible

1. Tell your cleaner everything you know about a stain.Woman Stain

Even if the stain is obvious, tell you dry cleaner anything you know about it, including the staining substance, home stain removal attempts, and how long ago the stain occurred. Dry cleaners use several different procedures to remove stains, depending on the fabric and type of stain. Fruit juices, oily stains, soda, coffee and other substances are difficult to remove and require special attention.

2. Don’t allow a stain to set in.

The sooner a garment is cleaned, the more likely the stain will be removed. Do not iron stained or soiled clothes; it will set the stains and drive the soil deeper into the fabric. It is not recommended to try home remedies on dry clean-only garments. Be sure to always blot a stain, not rub.

3. Take note of invisible stains and tell you cleaner.

Sometimes stains seem to disappear when they dry. It’s important to point out ALL stains to your dry cleaner. They’ll know to treat the “invisible” or lightly stained areas prior to cleaning. If they aren’t aware of the stain , the heat of drying and finishing may set the stain permanently. Watch out for stains from white wine, soft drinks, and sugary substances, as these tend to become “invisible”.

Also, inks are very hard to remove. Tell your cleaner if you have had an ink pen break and the type of ink. Is it ball point, flair, or gel? Ink is like a nose bleed, once it starts bleeding, it’s hard to stop. Ink will spread to other parts of the garment when attempting to remove the stain. Do not attempt to remove these stains yourself. I don’t know how many times we’ve had a customer who uses ice or alcohol on ink and end up setting in the stain.

4. Never remove a care label

Care labels are permanently attached to garments for both you and your cleaner. Even if you never plan on having your garment dry cleaned, the care label has valuable information that will be helpful to you.

5. Don’t store your clothes in a plastic bag.

The plastic bag your dry cleaner uses is only to protect your garment on your way home. The plastic causes humidity to condense in the bag, causing mildew and weakening the fabric. Garments should be stored in cool, dry places Have items cleaned prior to storing them and do not keep them in places where there is excessive heat or moisture, such as in attics or basements.

On my next post I will give you the next 5.

Thanks and make it great day!mark_truck

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6 Costly Misconceptions About Dry Cleaning Continued…

Misconception #5: Having The Right Equipment Is All A Dry Cleaner Needs To clean Your Garment Properly. Woman Stain

Not True. The company may own good equipment, but the employees may not use the equipment correctly.  Knowledgeable counter staff and expert stain removal and pressing technicians are absolutely key to high quality cleaning. That’s why it’s important that you choose your dry cleaner carefully.

Here are some examples of what I’m talking about:

Spot and stain removal is an art. That’s why I prefer to think of myself as a fabric expert, rather than a dry cleaner. If a dry cleaner uses the wrong kind of stain removal on a garment, or the wrong stain remover for that particular kind of stain, they may ruin the garment, permanently.

There are three basic types of stains,and each kind must be treated differently. Also, different fabrics must be treated differently or they may be ruined.

To add chaos to an already tricky situation, you can’t rely on the labels sewn in garments anymore because 98% of all garments are manufactured over seas. In more instances than I care to count, I’ve seen labels that state “hand wash only” that were simply incorrect. How does this happen? In the factories where clothes are made, workers have quotas and must work at a fast pace, or risk losing their job. Unfortunately, sometimes the workers simply sew in whatever garment label in any language that is handy at the time.

If the employee who is identifying stains and fabrics is not highly experienced and trained in this area, you can end up with a garment that is permanently ruined. I frequently attend training schools sponsored by our associations on spot and stain removal, which our employees are required to attend.

We distill our cleaning solution before every single load. If we didn’t your clothes wouldn’t come out as bright , or fresh smelling, and the odors would come back quickly. Plus, your clothes would smell of solvent.

Distilling the solvent every load takes time and costs money. Unfortunately, some dry cleaners don’t do it every load. In fact, some may do it as little as once a week. The worst part is that solvent that isn’t frequently purified is very harsh and DESTROYS the fibers in your garment, shortening their life. Given the high price of clothes today, it’s critical your dry cleaners takes the steps necessary to ensure that your clothes last as long as possible.

Misconception #6: The Company That Offers The Lowest Price Is The Company You Should Use.

Maybe-but not necessarily. Here are several important points to consider.

When a company advertises low dry cleaning prices, you must ask yourself if something is being left out, or a short-cut is being taken. Be careful when choosing your dry cleaners solely on the lowest price. The price you see advertised may not be for the service you really want.

Believe it or not, some dry cleaners do not add soap to their cleaning solutions! That leaves a harsh feel to clothes. Why don’t some dry cleaners use soap? Well-It’s very expensive, about $26 a gallon.

Another thing some dry cleaners skip is “sizing” after are garments cleaned. Without sizing, your clothes look limp, instead of having the crisp look that people expect from a quality dry cleaner.

Everyone knows you get what you pay for. If a dry cleaner cuts their prices so low they seem almost too good to be true, they may be! In order to stay in business, the cleaner may be forced to cut corners. Though price is a consideration, you should be more concerned with VALUE-that is getting the highest quality work for your money.

Look for a dry cleaner who will do what is necessary to ensure your clothes last as long possible, and are bright, crisp and odor-free. You should also be sure they pay attention to how your clothes are pressed, so that there are no double creases or creases where they don’t belong. At Vogue Cleaners we press sleeves by
hand, to ensure we leave no creases on them.

Next time I will share with your 10 things you can do to get the best service possible from you dry cleaner and make your clothes last as long as possible.

Thanks and make it a great day!


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6 Costly Misconceptions About Dry Cleaning Continued…

Misconception #3:  Dry Cleaning Means No Liquids Are Used In The Process.

Woman Stain

No, dry cleaning uses fluids to remove soil and stains from fabrics. In fact, the term “dry cleaning” is misleading. It’s called dry cleaning because he fluid contains little or no water and does not penetrate the fibers as water does.

Among the advantages of dry cleaning is its ability to dissolve grease and oil in a way that water cannot. Natural fibers, such as wools, and silks, dry clean beautifully, but can shrink, distort, and lose color when washed in water. Synthetic fibers, such as polyester, also respond well to dry cleaning, while they can retain oily stains after washing at home. Dry cleaning helps to return garments to a “like-new” condition, using precautions to prevent shrinkage, loss of color, and fabric distortions.

The dry cleaning process begins with the pretreatment of stains such as coffee, wine, or ink, using special agents to safely remove those stains without damage to the fabric or color.  The garments are then loaded into a machine resembling an oversized front-loading home washer. It’s mechanical action loosens embedded dirt. Throughout the cleaning process, the fluid is filtered or distilled to ensure its clarity.

Misconception #4:  One Method Of Dry Cleaning Is As Good As Another.

No, when it comes to dry cleaning, we’re not the same old song and dance. Vogue Cleaners is one of a select group of Certified Master Dry Cleaners in the Country. Being certified means that we maintain rigid standards of excellence. As a certified master dry cleaner we use a unique Sanitone dry cleaning process. Our Sanitone gently cleans while it revives color and textures, giving your wardrobe a fresh look and feel.

Leading clothiers such as Penleton, Haagar, Evan Picone, HP. Freeman, and Geoffrey Bean trust Sanitone dry cleaning. Dry Cleaning and Laundry Institute International studies have shown that this process is superior to all others. No one else in the Greater Lafayette area has the rights to use the Sanitone process.

The same type of special care we give your clothes is the same care we use to help ensure a safer, cleaner  world. You can rest assured we meet or exceed government regulations to maintain clean air and water. And for further safeguard, we recycle dry cleaning fluid. We do all this and more to help preserve and protect our future.

Next time I will talk about:

Misconception #5:  Having The Right Equipment Is All A Dry Cleaner Needs To Clean Your Garments Properly.

Misconception #6:  The Company That Offers The Lowest Price Is The Company You Should Use.

Thanks and make it a Great Day!mark_truck

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6 Costly Misconception About Dry Cleaning Continued…

Misconception #1: Frequent Dry Cleaning Shortens The Life Of  Your Garment

No. On the contrary, frequent dry cleaning prolongs the life of a garment. Not only do stains set with age, making the garment unwearable, but ground-in dirt and soil act as an abrasive, like sandpaper, causing rapid wear of fibers. Also, insects love soiled garments and will cause further damage.

A study conducted by North Carolina State University showed no negative effect on fabrics from regular dry cleaning. And for sensitive fabrics, dry cleaning is gentler AND the recommended method.

In addition, your clothes, bedspreads and pillows harbor hundreds of thousands of dust mites. Why should you care about dust mites? Because more than 50 million Americans suffer from allergies, causing almost 10% of all doctor visits. According to Georgetown University Medical Center, the number one enemy of allergy sufferers is the dust mite. I know this as fact because I am one of those 50 million who suffers from dust mite allergies just ask my wife.

These microscopic creatures can double their numbers in 10 hours and feed off human skin flakes. That means that your clothing, drapes, bedding and pillows are a dust-mite nursery!

Dust mite feces is responsible for the coughing, sneezing, headaches and itching symptoms common to allergies. Unlike pollen, dust mite allergens attack all year. That’s why frequent, extensive dry cleaning of your clothes, blankets, drapes, comforters and pillows is recommended.

Numerous studies have shown that dry cleaning is the simplest, least expensive and most effective means to reduce dust mite allergens and relieve allergy and asthma symptoms! The studies found that, in most cases, laundering only killed a few of the dust mites, while dry cleaning killed most, if not all, of the mites! Of
course, your dry cleaner should determine if your blankets, comforters and drapes are colorfast, before processing.

Misconception #2: The Only Reason To Have Your Clothes Dry Cleaned Is To Get The Dirt and Dust Mites.

No. As you probably know, air pollution, cigarette smoke,car exhaust and hundreds of other chemicals. These chemicals get carried on your skin, and in your clothes.

If you have allergies, asthma, emphysema, or other breathing problem-the source could be breathing the pollutants trapped in your clothes. In addition, tobacco, smoke contains over 4000 different chemical compounds, 43 of which may causes cancer. And if you don’t smoke you pass through air that has secondary smoke residue. So, one other reason to dry clean more often is to get rid of these pollutants.

My next post I will share with you:
Misconception #3  Dry Cleaning Means No Liquids Are Used In The Process.

Thanks and make it a Great Day!mark_truck

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Consumer Guide To Dry Cleaning

Dear Friends,

I’ll will be sharing with you of 6 costly misconceptions about dry cleaning and 4 steps to choosing the right dry cleaner for your situation and 10 important questions you should ask your dry cleaner, before you allow them to clean any of your garments. Finally I will include 10 tips for making your clothes last longer and helping your dry cleaner give you the best service possible.Woman Stain

I promise this guide will save you money, time, grief, and frustration.

Many people aren’t sure what to look for in  a competent, quality dry cleaner. Over the years many people have told me that their experience with dry cleaners has been less than pleasant. And some have had very negative experiences-their clothes were permanently ruined. Unfortunately, when this happens, it gives the whole industry a bad image.

My name is Mark Payne. To improve our profession, I’ve dedicated my business to educating the public. The only way you can make intelligent choices about dry cleaning, and ensure a pleasant experience, is to have all the facts you need.

As for my personal credentials, I graduated from the International Dry Cleaning and Laundry Institute in 2008 and I am a certified stain removal expert.  Getting this certificate is like getting your black belt in karate. I’ve been in the dry cleaning business for over 35 years and my father owned the business for 37 years and my grandfather before that. I am a third generation dry cleaner, so I want to put my expertise to work for you, to help you make an informed decision when you choose a dry cleaner.

My next post I will share with you Misconception #1: Frequent Dry Cleaning Shortens The Life Of Your Garment.
Make it a great day!

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